It is our greatest desire to ship everything you want by the day after you place your order. There are occasions that we will be out of stock of certain colors. You always have the option to have all in stock items shipped immediately and place the out of stock items on backorder. Out of stock items can also be canceled and re-ordered. We can also ship the order complete as soon as all items are available. We will give you our best estimate of when all items will be available.
We have partnered with FedEx or the USPS to provide shipping services to you. Our facility is located in Pennsylvania, so small regional shipments tend to be less expensive using Priority Mail while Mid and West Coast shipments are almost always more economical via FedEx. You always have the choice of your preferred shipping provider. Cost of shipments depends on the weight and distance of your order. We are happy to provide a shipping quote prior to sending your order out.
Wholesale Account Specifics
* Purchase color cards for $25
* Refund $25 for color cards with initial order
* Initial order $400
* First order by Credit Card
* 30 day net after satisfactory credit check
* Free shipping on orders over $1,000 (within the US – foreign orders will receive 50% off shipping)
* When annual orders exceed $5,000, free shipping on orders over $250
* Accounts over 60 days will not receive any additional shipments unless paid by credit card
* Payment by CC after 60 days will require 3% service fee
* Interest rate of 1 ½% monthly after 30 days
* Patterns in lots of 3
* Listing on The Alpaca Yarn Company website with $500 in annual purchase
* Any order shipped within the US over $1,000 will receive free shipping.